Who is suited to Motability?

Motability will ask you to make sure:

The car is used by, or for the benefit of, the disabled person. This does not mean that the disabled person needs to be in the car for every journey. In practice, this means other named drivers in the household can use the car for shopping and other routine activities, as long as the disabled customer will benefit

Only named drivers listed on your Certificate of Motor Insurance can drive the car*

That you let Mobility know about any changes that may affect your lease.

* Motability will only accept drivers who have a legally valid driving licence. Drivers with a non-UK driving licence will be subject to additional checks.

At the time of ordering your new car , you, your nominated drivers and the Motability dealer will need to sign a Statement of Responsibilities to confirm you understand and agree to follow the terms and conditions for using your Motability car.

Misuse would include:

Not giving the disabled person the benefit of the car
Driving whilst uninsured or banned
Using the car in a criminal act
Lending, sub-leasing or selling the car
Using the car for unauthorised business purposes, for example, as a taxi or delivery vehicle
Not taking proper care of your car

If your car is misused

When Motability are given information about misuse, they always investigate. If they find serious misuse or severe damage they reserve the right to take action that could include:

Terminating the lease
Excluding you from getting another Motability car
Sending you the bill for any repairs or estimated loss in sale value.